WHO ARE WE?
DécoArt's – French artisans experts in textile making (Company Linens Diffusion )
Return policy
Return policy
Thank you for making a purchase from Linens Diffusion. We are committed to ensuring your satisfaction with your purchase. Please review our returns policy carefully, as it describes the procedures and conditions for returning products purchased from our online store.
Return Address
To initiate a return, please send the product to the following postal address:
Linens Diffusion
19 Avenue Nelson Mandela
13240 Septèmes-les-Vallons
France
Phone: +33 (0)4 86 01 10 70
Email: info@linensdiffusion.com
Responsibility for Return Shipping Costs
You are responsible for shipping costs associated with returning the item. These shipping charges are non-refundable. However, if the item you received is defective or incorrect, we will cover the return shipping costs and you will be fully refunded.
Return Policy
All returned items must be in original condition, with tags and packaging intact, unless the return is due to a defect or incorrect product.
Return Deadline
Depending on your location, the time it takes for the exchanged product to reach you may vary. We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe return of your item. Please note that we cannot guarantee receipt of your returned item.
Processing Time
We understand the importance of a fast and efficient returns process. We promise to process your return within 1 to 3 business days after receiving your returned package. This deadline allows us to:
Inspect the returned product.
Assessing one's condition.
Proceed with a refund or exchange according to your preferences.
Deductions from Refund
If you receive a refund for your returned item, the following deductions may apply:
Return shipping costs will be deducted from your refund unless the return is due to a defect or incorrect item sent by us.
Initial shipping charges are non-refundable.
Contact Information
If you have any questions or require further assistance regarding our returns policy, please do not hesitate to contact our customer service team by email at [mail] or by telephone at +33 (0)4 86 01 10 70.
By making a purchase from Linens Diffusion, you acknowledge and agree to the terms and conditions set forth in this returns policy.
Thank you for choosing Linens Diffusion. We value your business and strive to provide you with the best shopping experience possible.
Thank you for making a purchase from Linens Diffusion. We are committed to ensuring your satisfaction with your purchase. Please review our returns policy carefully, as it describes the procedures and conditions for returning products purchased from our online store.
Return Address
To initiate a return, please send the product to the following postal address:
Linens Diffusion
19 Avenue Nelson Mandela
13240 Septèmes-les-Vallons
France
Phone: +33 (0)4 86 01 10 70
Email: info@linensdiffusion.com
Responsibility for Return Shipping Costs
You are responsible for shipping costs associated with returning the item. These shipping charges are non-refundable. However, if the item you received is defective or incorrect, we will cover the return shipping costs and you will be fully refunded.
Return Policy
All returned items must be in original condition, with tags and packaging intact, unless the return is due to a defect or incorrect product.
Return Deadline
Depending on your location, the time it takes for the exchanged product to reach you may vary. We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe return of your item. Please note that we cannot guarantee receipt of your returned item.
Processing Time
We understand the importance of a fast and efficient returns process. We promise to process your return within 1 to 3 business days after receiving your returned package. This deadline allows us to:
Inspect the returned product.
Assessing one's condition.
Proceed with a refund or exchange according to your preferences.
Deductions from Refund
If you receive a refund for your returned item, the following deductions may apply:
Return shipping costs will be deducted from your refund unless the return is due to a defect or incorrect item sent by us.
Initial shipping charges are non-refundable.
Contact Information
If you have any questions or require further assistance regarding our returns policy, please do not hesitate to contact our customer service team by email at [mail] or by telephone at +33 (0)4 86 01 10 70.
By making a purchase from Linens Diffusion, you acknowledge and agree to the terms and conditions set forth in this returns policy.
Thank you for choosing Linens Diffusion. We value your business and strive to provide you with the best shopping experience possible.