Return policy

Return policy

Thank you for shopping at Linens Diffusion. We are committed to ensuring your satisfaction with your purchase. Please carefully review our return policy, which outlines the procedures and conditions for returning products purchased from our online store.

Return address
To initiate a return, please send the product to the following postal address:

Linens Diffusion / Déco Arts
AD PARK2 BAT B NUMBER 6
LOT B6
ZAC OF THE MINE SQUARE
13590 MEYREUIL France

• Telephone: +33.4.42.93.26.32
• Email: info@deco-arts.fr

Responsibility for Return Shipping Costs
You are responsible for the shipping costs associated with returning the item. These shipping costs are non-refundable. However, if the item you received is defective or incorrect, we will cover the return shipping costs and you will be fully refunded.

Condition of Return
All returned items must be in their original condition, with tags and packaging intact, unless the return is due to a defect or incorrect product.

Return Deadline
Depending on your location, the time it may take for your exchanged product to reach you may vary. We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe return of your item. Please note that we cannot guarantee receipt of your returned item.

Processing Time
We understand the importance of a fast and efficient returns process. We aim to process your return within 1 to 3 business days of receiving your returned package. This time allows us to:

Inspect the returned product.
Assess your condition.
Proceed with a refund or exchange according to your preferences.
Reimbursement Deductions
If you receive a refund for your returned item, the following deductions may apply:
Return shipping costs will be deducted from your refund unless the return is due to a defect or an incorrect item sent by us.
Initial shipping charges are non-refundable.
Contact Information
If you have any questions or need further assistance regarding our return policy, please do not hesitate to contact our customer service team by email at [mail] or by phone at +33 (0)4 86 01 10 70.
By making a purchase from Linens Diffusion, you acknowledge and agree to the terms and conditions set forth in this return policy.

Thank you for choosing Linens Diffusion. We appreciate your trust and strive to provide you with the best possible shopping experience.