Terms of use
General Terms of Use for the website deco-arts.fr
applicable from 14/03/2026
ARTICLE 1. PARTIES
These general terms and conditions are applicable between LINENS DIFFUSION, SASU, share capital: 1500 €, registered with the RCS of Marseille in France on 18/12/2018, under number 84470173000013, registered office: 97 Rue Sauveur Tobelem, 13007 Marseille, FR, telephone: +33.4.42.93.26.32, email: info@deco-arts.fr, intra-community VAT number: FR87844701730, hereinafter referred to as "the Publisher" and any natural or legal person, whether under private or public law, registered on the Website to purchase a Product, hereinafter referred to as "the Customer".
ARTICLE 2. DEFINITIONS
" Customer ": any natural or legal person, whether under private or public law, registered on the Website.
" Website Content ": elements of any nature published on the Website, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software.
" The Publisher ": LINENS DIFFUSION, SASU in its capacity as publisher of the Website.
" Internet User ": any natural or legal person, whether under private or public law, connecting to the Website.
" Product " : any goods of any nature sold on the Website by the Publisher to Customers.
" Website ": the website accessible at the URL deco-arts.fr, as well as sub-sites, mirror sites, portals and related URL variations.
ARTICLE 3. SCOPE OF APPLICATION
The Website is freely and openly accessible to all Internet Users. Browsing the Website implies acceptance by every Internet User of these general terms and conditions. Simply connecting to the Website, by any means whatsoever, including via a robot or a browser, shall constitute full and complete acceptance of these general terms and conditions. Upon registration on the Website, this acceptance shall be confirmed by ticking the corresponding box.
The Internet User thereby acknowledges having fully read and accepted them without restriction.
Ticking the aforementioned box shall be deemed to have the same value as a handwritten signature on the part of the Internet User. The Internet User acknowledges the evidential value of the Publisher's automatic recording systems and, unless they can provide evidence to the contrary, waives the right to contest them in the event of a dispute.
These general terms and conditions are applicable to the relations between the parties to the exclusion of all other conditions, and in particular those of the Internet User.
Acceptance of these general terms and conditions requires that Internet Users have the necessary legal capacity, or failing that, have the authorisation of a guardian or curator if they lack capacity, of their legal representative if they are minors, or that they hold a mandate if they act on behalf of a legal entity.
ARTICLE 4. PURPOSE OF THE WEBSITE
The purpose of the Website is to sell Products to Customers.
ARTICLE 5. CUSTOMER SERVICE
The Website's customer service is available from Monday to Friday from 09:00 to 12:00 at the following non-premium rate telephone number: +33.4.42.93.26.32, by email at: info@deco-arts.fr or by post to the address indicated in Article 1 of these general terms and conditions. In the latter two cases, the Publisher undertakes to provide a response within 4 hours.
ARTICLE 6. PERSONAL ACCOUNT
6.1. Creation of the personal account
The creation of a personal account is an essential prerequisite for any order by an Internet User on the Website. To this end, the Internet User will be invited to provide a certain number of personal details. Some of this information is deemed essential for the creation of the personal account. The refusal by an Internet User to provide said information will prevent the creation of the personal account and, consequently, the validation of the order.
When creating the personal account, the Internet User is invited to choose a password. This password is the guarantee of the confidentiality of the information contained in the personal account. The Internet User is therefore prohibited from transmitting or communicating it to a third party. Otherwise, the Publisher cannot be held liable for unauthorised access to an Internet User's personal account.
The Customer undertakes to carry out regular verification of the data concerning them and to make the necessary updates and modifications online, from their personal account.
6.2. Content of the personal account
The personal account enables the Customer to view and track all their orders placed on the Website.
Pages relating to personal accounts may be freely printed by the account holder in question, but do not constitute admissible evidence before a court. They are informational in nature only, intended to ensure efficient management of orders by the Customer.
The Publisher undertakes to securely retain all contractual elements whose retention is required by law or by regulations in force.
6.3. Deletion of the personal account
The Publisher reserves the right to delete the account of any Customer who contravenes these general terms and conditions, in particular when the Customer provides inaccurate, incomplete, misleading or fraudulent information, as well as when a Customer's personal account has been inactive for at least one year. Said deletion shall not constitute a fault on the part of the Publisher or damage to the excluded Customer, who shall not be entitled to any compensation as a result.
This exclusion is without prejudice to the Publisher's ability to pursue legal proceedings against the Customer, where the facts so warrant.
ARTICLE 7. PERSONAL DATA
In the course of its services, the Publisher will process personal data of its Customers.
7.1. Identity of the data controller
The controller of the data collected and processed on the Website is the Publisher.
7.2. Data Protection Contact
LINENS DIFFUSION SASU, having fewer than 250 employees, is not required to appoint a Data Protection Officer (DPO) under Article 37 of the GDPR. For any questions regarding personal data, please contact us at: info@deco-arts.fr
7.3. Data collected
7.3.1. Data collected from customers
In the course of its contractual relationships, the Publisher may collect and process information from its Customers, namely : Email, Nom et prénom, Téléphone, Adresse, état, province, code postal, ville.
7.3.2. Purposes of the collection of personal data
Data collected during the contractual relationship is subject to automated processing for the purpose of:
- performing contractual obligations;
- contacting Customers;
- preventing any unlawful or illegal activity;
- enforcing the general terms and conditions;
- initiating legal proceedings;
- verifying the identity of Customers;
7.3.3. Legal bases of the processing
Data collected is based on a contractual relationship.
7.3.4. Recipients of the data
Collected data is accessible only to the Publisher within the limits strictly necessary for the performance of contractual obligations.
This data, whether in individual or aggregated form, is never made freely viewable by any third-party natural person.
7.3.5. Duration of retention of personal data
Personal data collected is retained for the duration of the contractual relationship, and for the period during which the Publisher's liability may be engaged.
After the retention period, the Publisher undertakes to permanently delete the data of the persons concerned without retaining a copy.
7.3.6. Security and confidentiality of personal data
Personal data is retained under secure conditions, using current technological means, in compliance with the provisions of the General Data Protection Regulation and the applicable national legislation.
Access to the Publisher's premises is also secured.
7.3.7. Data minimisation
The Publisher may also collect and process any data voluntarily transmitted by its Customers.
The Publisher guides its Customers to provide only personal data strictly necessary for the performance of contractual obligations.
The Publisher undertakes to retain and process only data strictly necessary for its professional activities, and shall delete any non-useful data received as soon as possible.
7.4. Respect for rights
The Publisher's Customers have the following rights concerning their personal data, which they may exercise by writing to the Publisher's postal address or by completing the online contact form.
7.4.1. Right to information, access and communication of data
The Publisher's Customers have the ability to access the personal data concerning them.
Due to the obligation of security and confidentiality in the processing of personal data incumbent on the Publisher, requests will only be processed if the Customers provide proof of their identity, in particular by producing a scan of their valid identity document (in the case of a request via the dedicated electronic form) or a signed photocopy of their valid identity document (in the case of a written request), both accompanied by the statement " I certify on my honour that this copy of my identity document is a true copy of the original. Done at … on … ", followed by their signature.
To assist them in their process, Customers will find here a model letter prepared by the Cnil.
7.4.2. Right to rectification, deletion and right to be forgotten
The Publisher's Customers have the ability to request the rectification, updating, locking or deletion of their personal data which may, as the case may be, prove to be inaccurate, erroneous, incomplete or obsolete.
The Publisher's Customers may also set general and specific directives regarding the fate of personal data after their death. Where applicable, the heirs of a deceased person may require that the death of their relative be taken into account and/or that the necessary updates be made.
To assist them in their process, Customers will find here a model letter prepared by the Cnil.
7.4.3. Right to object to the processing of data
The Publisher's Customers have the ability to object to the processing of their personal data.
To assist them in their process, Customers will find here a model letter prepared by the Cnil.
7.4.4. Right to data portability
The Publisher's Customers have the right to receive the personal data they have provided to the Publisher in a transferable, open and readable format.
7.4.5. Right to restriction of processing
The Publisher's Customers have the right to request that the processing of their personal data by the Publisher be restricted. Accordingly, their data may only be stored and no longer used by the Publisher.
7.4.6. Response times
The Publisher undertakes to respond to any request for access, rectification or objection or any other supplementary request for information within a reasonable period not exceeding 1 month from the receipt of the request.
7.4.7. Complaint to the competent authority
If the Publisher's Customers consider that the Publisher is not complying with its obligations regarding their personal data, they may file a complaint or request with the competent authority. In France, the competent authority is the Cnil, to which they may submit a request here.
7.5. Transfer of collected data
7.5.1. Transfer to partners
The Publisher uses authorised service providers to facilitate the collection and processing of data from its Customers. These service providers may be located outside the European Union.
The Publisher has previously ensured the implementation by its service providers of adequate safeguards and compliance with strict conditions of confidentiality, use and data protection, for example via the EU-US Data Privacy Framework (DPF).
The Publisher uses the following subcontractors:
| Partner | Capacity | Destination country | Processing carried out | Safeguards |
| Shopify Inc. | Hosting, payment processing, data storage | 151 O'Connor Street, Ottawa, Ontario K2P 2L8, Canada | Canada (adequate protection) | https://www.shopify.com/legal/privacy |
7.5.2. Transfer upon requisition or judicial decision
Customers also consent to the Publisher communicating the collected data to any person, upon requisition of a state authority or by judicial decision.
7.5.3. Transfer in the context of a merger or acquisition
If the Publisher is involved in a merger, asset sale, financing operation, liquidation or bankruptcy or in an acquisition of all or part of its business by another company, Customers consent to the collected data being transmitted by the Publisher to that company and that company carrying out the personal data processing referred to in these General Terms of Service in lieu of the Publisher.
ARTICLE 8. INTELLECTUAL PROPERTY
8.1. Legal protection of Website Content
The Website Content may be protected by copyright and database rights. Any representation, reproduction, translation, adaptation or transformation, in whole or in part, carried out illegally and without the consent of the Publisher or its successors in title constitutes an infringement of Books I and III of the French Intellectual Property Code and may give rise to legal proceedings for counterfeiting.
8.2. Contractual protection of Website Content
The Internet User contractually undertakes towards the Publisher not to use, reproduce or represent, in any manner whatsoever, the Website Content, whether or not protected by intellectual property rights, for any purpose other than their reading by a robot or a browser. This prohibition does not apply to indexing robots whose sole purpose is to scan the content of the Website for indexing purposes.
8.3. Protection of the general terms and conditions
The general terms and conditions of the Website, drafted by the firm Deshoulières Avocats Associés (www.deshoulieres-avocats.com), are protected by commercial law. Any reproduction, in whole or in part, made without the consent of Deshoulières Avocats Associés may give rise to legal proceedings for parasitism.
ARTICLE 9. FINAL PROVISIONS
9.1. Applicable law
These general terms and conditions are subject to French law.
9.2. Amendments to these general terms and conditions
These general terms and conditions may be amended at any time by the Publisher. The general terms and conditions applicable to the Customer are those in force on the day of their order or their connection to this Website, with any new connection to the personal account constituting acceptance, where applicable, of the new general terms and conditions.
9.3. Disputes
Pursuant to Ordinance No. 2015-1033 of 20 August 2015, any disputes that may arise in the performance of these general terms and conditions and for which no amicable solution has been found between the parties must be submitted for resolution.
Furthermore, the Customer is informed of the existence of the online dispute resolution platform, accessible at the following URL : https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
Since 1 January 2016, mediation has been compulsory for all. Thus, any professional selling to individuals is required to communicate the contact details of a competent Mediator in the event of a dispute, regardless of whether they sell remotely or in a physical shop (Source: FEVAD).
CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice
14 rue Saint Jean 75017 Paris
Website: https://www.cm2c.net
Email: cm2c@cm2c.net
9.4. Entirety
The nullity of one of the clauses of this contract shall not entail the nullity of the other clauses of the contract or of the contract as a whole, which shall retain their full effect and scope. In such a case, the parties shall, as far as possible, replace the annulled provision with a valid provision corresponding to the spirit and purpose of these terms.
9.5. Non-waiver
The failure by the Publisher to exercise the rights granted to it under these terms shall in no case be construed as a waiver of its right to assert said rights.
9.6. Telephone canvassing
The Customer is informed that they have the option of registering on the telephone canvassing opposition list at the address http://www.bloctel.gouv.fr/.
9.7. Languages of these general terms and conditions
These general terms and conditions are available in French.
9.8. Unfair terms
The provisions of these general terms and conditions apply subject to compliance with the mandatory provisions of the French Consumer Code concerning unfair terms in contracts concluded between a professional and a consumer.
UPDATE APRIL 30, 2026 — LEGAL WARRANTIES & CUSTOMER SERVICE RESPONSE TIME
This section supplements the previous chapters. In case of conflict, the most protective interpretation for the user's rights shall prevail.
A. Customer service response time
The Editor undertakes to respond to any e-mail or postal request within 24 working hours (replacing the previous "4 hours" commitment).
B. Legal warranty of conformity (Articles L217-3 to L217-17 of the French Consumer Code)
The Editor guarantees the conformity of the Products with the contract, allowing the Client to file a claim under the legal warranty of conformity within a period of 2 years from the delivery of the Product. During the 24 months following delivery, the Client does not have to provide proof of the existence of the defect.
In case of non-conformity, the Client may choose between repair or replacement of the Product, subject to cost conditions provided for in Article L217-12. If repair and replacement are impossible, the Client may obtain a price reduction or contract termination (Articles L217-14 to L217-17).
C. Legal warranty against hidden defects (Articles 1641 to 1649 of the French Civil Code)
The Editor is bound by the warranty for hidden defects of the Product sold which render it unfit for its intended use, or which so reduce that use that the buyer would not have acquired it, or would have given a lesser price for it, had he known of them.
The action resulting from redhibitory defects must be brought by the Client within 2 years of the discovery of the defect (Article 1648, paragraph 1, of the Civil Code).
The Client choosing to invoke the legal warranty against hidden defects may choose between contract termination or a price reduction (Article 1644 of the Civil Code).
D. Implementation of warranties
To activate legal warranties, the Client must contact the Editor's customer service as provided in ARTICLE 5, specifying the nature of the defect and attaching the purchase invoice plus any useful supporting documents.
E. Commercial warranty
The legal warranties defined above apply independently of any commercial warranty granted by the Editor. No additional commercial warranty is currently offered by the Editor.