Terms of use

General Terms of Use for the website deco-arts.fr

applicable from 30/04/2026

ARTICLE 1. PARTIES

These general terms and conditions are applicable between LINENS DIFFUSION SAS, share capital: 1 500 €, registered with the RCS of Marseille in France on 18/12/2018, under number 844 701 730, registered office: 97 Rue Sauveur Tobelem, 13007 Marseille, FR, email: info@deco-arts.fr, intra-community VAT number: FR87844701730, hereinafter referred to as "the Publisher" and any natural or legal person, whether under private or public law, registered on the Website to purchase a Product, hereinafter referred to as "the Customer".

ARTICLE 2. DEFINITIONS

" Customer ": any natural or legal person, whether under private or public law, registered on the Website.

" Website Content": elements of any nature published on the Website, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software.

" The Publisher": LINENS DIFFUSION SAS in its capacity as publisher of the Website.

" Internet User": any natural or legal person, whether under private or public law, connecting to the Website.

" Product": any goods of any nature sold on the Website by the Publisher to Customers.

" Website ": the website accessible at the URL deco-arts.fr, as well as sub-sites, mirror sites, portals and related URL variations.

ARTICLE 3. SCOPE OF APPLICATION

The Website is freely and openly accessible to all Internet Users. These general terms and conditions are accepted by the Customer when placing their order; simply browsing the Website does not constitute acceptance of them. Upon registration on the Website, this acceptance shall be confirmed by ticking the corresponding box.

The Internet User thereby acknowledges having fully read and accepted them without restriction.

Ticking the aforementioned box shall be deemed to have the same value as a handwritten signature on the part of the Internet User. The Internet User acknowledges the evidential value of the Publisher's automatic recording systems and, unless they can provide evidence to the contrary, waives the right to contest them in the event of a dispute.

These general terms and conditions are applicable to the relations between the parties to the exclusion of all other conditions, and in particular those of the Internet User.

Acceptance of these general terms and conditions requires that Internet Users have the necessary legal capacity, or failing that, have the authorisation of a guardian or curator if they lack capacity, of their legal representative if they are minors, or that they hold a mandate if they act on behalf of a legal entity.

ARTICLE 4. PURPOSE OF THE WEBSITE

The purpose of the Website is to sell Products to Customers.

ARTICLE 5. CUSTOMER SERVICE

The Website's customer service is available 6 days a week by email at: info@deco-arts.fr or by post to the address indicated in Article 1 of these general terms and conditions. The Publisher undertakes to provide a response within 24 working hours.

ARTICLE 6. PERSONAL ACCOUNT

6.1. Creation of the personal account

The creation of a personal account is an essential prerequisite for any order by an Internet User on the Website. To this end, the Internet User will be invited to provide a certain number of personal details. Some of this information is deemed essential for the creation of the personal account. The refusal by an Internet User to provide said information will prevent the creation of the personal account and, consequently, the validation of the order.

When creating the personal account, the Internet User is invited to choose a password. This password is the guarantee of the confidentiality of the information contained in the personal account. The Internet User is therefore prohibited from transmitting or communicating it to a third party. Otherwise, the Publisher cannot be held liable for unauthorised access to an Internet User's personal account.

The Customer undertakes to carry out regular verification of the data concerning them and to make the necessary updates and modifications online, from their personal account.

6.2. Content of the personal account

The personal account enables the Customer to view and track all their orders placed on the Website.

Pages relating to personal accounts may be freely printed by the account holder in question, but do not constitute admissible evidence before a court. They are informational in nature only, intended to ensure efficient management of orders by the Customer.

The Publisher undertakes to securely retain all contractual elements whose retention is required by law or by regulations in force.

6.3. Deletion of the personal account

The Publisher reserves the right to delete the account of any Customer who contravenes these general terms and conditions, in particular when the Customer provides inaccurate, incomplete, misleading or fraudulent information, as well as when a Customer's personal account has been inactive for at least one year. Said deletion shall not constitute a fault on the part of the Publisher or damage to the excluded Customer, who shall not be entitled to any compensation as a result.

This exclusion is without prejudice to the Publisher's ability to pursue legal proceedings against the Customer, where the facts so warrant.

ARTICLE 7. PERSONAL DATA

The Publisher, as data controller, processes its Customers' personal data in accordance with the General Data Protection Regulation (GDPR) and the French "Informatique et Libertés" law. The data collected, the purposes and legal bases of the processing, the recipients, the retention periods, as well as the Customers' rights and the procedures for exercising them, are described in the Privacy Policy of the Website.

ARTICLE 8. INTELLECTUAL PROPERTY

8.1. Legal protection of Website Content

The Website Content may be protected by copyright and database rights. Any representation, reproduction, translation, adaptation or transformation, in whole or in part, carried out illegally and without the consent of the Publisher or its successors in title constitutes an infringement of Books I and III of the French Intellectual Property Code and may give rise to legal proceedings for counterfeiting.

8.2. Contractual protection of Website Content

The Internet User contractually undertakes towards the Publisher not to use, reproduce or represent, in any manner whatsoever, the Website Content, whether or not protected by intellectual property rights, for any purpose other than their reading by a robot or a browser. This prohibition does not apply to indexing robots whose sole purpose is to scan the content of the Website for indexing purposes.

8.3. Protection of the general terms and conditions

The general terms and conditions of the Website, drafted by the law firm Deshoulières Avocats Associés (www.deshoulieres-avocats.com), are protected by commercial law. Any reproduction, in whole or in part, made without the consent of Deshoulières Avocats Associés may give rise to legal proceedings for parasitism.

ARTICLE 8 bis. STATUTORY WARRANTIES

8 bis.1. Statutory warranty of conformity

In accordance with Articles L217-3 to L217-17 of the French Consumer Code, the Publisher guarantees the conformity of the Products with the contract, enabling the Customer to make a claim under the statutory warranty of conformity within a period of 2 years from delivery of the Product. During the 24 months following delivery of the Product, the Customer is not required to prove the existence of the lack of conformity.

In the event of a lack of conformity, the Customer may choose between:

  • the repair of the Product;
  • the replacement of the Product;

subject to the cost conditions provided for in Article L217-12 of the French Consumer Code. If repair and replacement of the Product are impossible, the Customer may obtain a price reduction or termination of the sale in accordance with Articles L217-14 to L217-17 of the French Consumer Code.

8 bis.2. Statutory warranty against hidden defects

In accordance with Articles 1641 to 1649 of the French Civil Code, the Publisher is bound by the warranty in respect of hidden defects in the Product sold which render it unfit for the use for which it is intended, or which so diminish that use that the buyer would not have acquired it, or would have given a lesser price for it, had they known of them.

Proceedings arising from redhibitory defects must be brought by the Customer within a period of 2 years from the discovery of the defect (Article 1648, paragraph 1, of the French Civil Code).

The Customer who decides to invoke the statutory warranty against hidden defects may choose between rescission of the sale or a reduction of the sale price in accordance with Article 1644 of the French Civil Code.

8 bis.3. Implementation of the warranties

To invoke the statutory warranties, the Customer must contact the Publisher's customer service under the conditions set out in ARTICLE 5 hereof, specifying the nature of the defect observed and attaching the purchase invoice and any useful supporting document.

8 bis.4. Commercial warranty

The statutory warranties defined above apply independently of any commercial warranty that may be granted by the Publisher. No additional commercial warranty is currently offered by the Publisher.

ARTICLE 9. COOKIES

The Website uses cookies in order to improve the Internet User's browsing experience and to enable certain features to function properly.

9.1. What is a cookie?

A cookie is a small text file placed on the Internet User's device (computer, tablet, smartphone) when visiting the Website. It makes it possible to store information relating to browsing on the Website.

9.2. Types of cookies used

The Website uses the following categories of cookies:

  • Strictly necessary cookies: essential for the operation of the Website (shopping basket, user session, security).
  • Performance and analytics cookies: make it possible to analyse traffic and use of the Website in order to improve its performance.
  • Personalisation cookies: make it possible to remember the Internet User's preferences (language, currency, region).
  • Third-party cookies: placed by third-party services integrated into the Website (social networks, analytics tools).

9.3. Cookie management

The Internet User may at any time manage their cookie preferences via the consent banner displayed on their first visit, or by changing their browser settings. Refusing certain cookies may limit access to certain features of the Website.

9.4. Additional information

For more information on the use of cookies and the processing of personal data, the Internet User is invited to consult our Privacy Policy.

ARTICLE 10. FINAL PROVISIONS

10.1. Applicable law

These general terms and conditions are subject to French law. However, in accordance with Article 6 of Regulation (EC) No. 593/2008 of 17 June 2008 (known as "Rome I"), this choice does not deprive the consumer Customer who habitually resides in another Member State of the European Union of the protection afforded to them by the mandatory provisions of the law of their country of residence.

10.2. Amendments to these general terms and conditions

These general terms and conditions may be amended at any time by the Publisher. The general terms and conditions applicable to the Customer are those in force on the day of their order.

10.3. Disputes

In the event of a dispute, the consumer Customer may send a written complaint to LINENS DIFFUSION customer service (info@deco-arts.fr or by post to the registered office). If this complaint does not resolve the matter, the Customer may refer the dispute, free of charge, to the consumer mediator to which LINENS DIFFUSION belongs, in accordance with Articles L.611-1 et seq. of the French Consumer Code, no later than one year after the written complaint:

CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice
49 rue de Ponthieu – 75008 Paris
Telephone: 01 89 47 00 14
Website: www.cm2c.net (online referral)

In accordance with Article L.612-4 of the French Consumer Code, recourse to mediation is optional: no prior mediation is imposed on the Customer, who remains free to refer the matter directly to the competent courts.

10.4. Entirety

The nullity of one of the clauses of this contract shall not entail the nullity of the other clauses of the contract or of the contract as a whole, which shall retain their full effect and scope. In such a case, the parties shall, as far as possible, replace the annulled provision with a valid provision corresponding to the spirit and purpose of these terms.

10.5. Non-waiver

The failure by the Publisher to exercise the rights granted to it under these terms shall in no case be construed as a waiver of its right to assert said rights.

10.6. Telephone canvassing

The Customer is informed that they have the option of registering on the telephone canvassing opposition list at the address http://www.bloctel.gouv.fr/.

10.7. Languages of these general terms and conditions

These general terms and conditions are available in French.

10.8. Unfair terms

The provisions of these general terms and conditions apply subject to compliance with the mandatory provisions of the French Consumer Code concerning unfair terms in contracts concluded between a professional and a consumer.

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