Shipping Policy

info@deco-arts.fr

Shipping Policy deco-arts.fr

applicable from 19/10/2026

ARTICLE 1. PURPOSE

The purpose of this shipping policy is to define the terms and conditions applicable to the shipment of a Product to the Customer by the Publisher.

ARTICLE 2. PARTIES

This shipping policy is applicable between LINENS DIFFUSION, SAS, share capital: 1 500 €, registered with the RCS of Marseille in France on 18/12/2018, under number 844 701 730, registered office: 97 Rue Sauveur Tobelem, 13007 Marseille, FR, email: info@deco-arts.fr, intra-community VAT number: FR87844701730, hereinafter referred to as "the Publisher" and any natural or legal person, whether under private or public law, registered on the Website to purchase a Product, hereinafter referred to as "the Customer".

 

ARTICLE 3. DEFINITIONS

"Customer ": any natural or legal person, whether under private or public law, registered on the Website.

"Website Content ": elements of any nature published on the Website, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software. 

"The Publisher": LINENS DIFFUSION, SAS in its capacity as publisher of the Website.

"Internet User": any natural or legal person, whether under private or public law, connecting to the Website.

"Product": any goods of any nature sold on the Website by the Publisher to Customers.

"Website ": the website accessible at the URL deco-arts.fr, as well as sub-sites, mirror sites, portals and related URL variations.

ARTICLE 4. SCOPE OF APPLICATION

The Website is freely and openly accessible to all Internet Users. This shipping policy is accepted by the Customer when placing their order; simply browsing the Website does not constitute acceptance of it. Upon registration on the Website, this acceptance shall be confirmed by ticking the corresponding box.

The Internet User thereby acknowledges having fully read and accepted it without restriction. 

Ticking the aforementioned box shall be deemed to have the same value as a handwritten signature on the part of the Internet User. The Internet User acknowledges the evidential value of the Publisher's automatic recording systems and, unless they can provide evidence to the contrary, waives the right to contest them in the event of a dispute.

This shipping policy is applicable to the relations between the parties to the exclusion of all other conditions, and in particular those of the Internet User.

Acceptance of this shipping policy requires that Internet Users have the necessary legal capacity, or failing that, have the authorisation of a guardian or curator if they lack capacity, of their legal representative if they are minors, or that they hold a mandate if they act on behalf of a legal entity.

ARTICLE 5. DELIVERY 

5.1. Delivery costs

Delivery costs are calculated according to the total weight of the order and the destination. They are indicated to the Customer before any payment, and correspond to the rates below (inclusive of all taxes, in euros). Above 30 kg, the exact costs are calculated automatically and displayed at checkout. The Website delivers only to the destinations listed below.

FRANCE (Metropolitan France, Monaco): Express, 1 to 2 working days
- 0 to 2 kg: 6,90 €
- 2 to 3 kg: 7,90 €
- 3 to 4 kg: 10,40 €
- 4 to 5 kg: 10,90 €
- 5 to 6 kg: 11,90 €
- 6 to 7 kg: 12,90 €
- 7 to 8 kg: 13,90 €
- 8 to 9 kg: 14,90 €
- 9 to 10 kg: 15,90 €
- 10 to 11 kg: 16,90 €
- 11 to 12 kg: 17,90 €
- 12 to 13 kg: 18,90 €
- 13 to 14 kg: 19,90 €
- 14 to 15 kg: 20,40 €
- 15 to 16 kg: 20,90 €
- 16 to 17 kg: 21,90 €
- 17 to 18 kg: 22,90 €
- 18 to 19 kg: 23,90 €
- 19 to 20 kg: 24,90 €
- 20 to 21 kg: 25,90 €
- 21 to 22 kg: 26,90 €
- 22 to 23 kg: 27,90 €
- 23 to 24 kg: 28,90 €
- 24 to 25 kg: 29,90 €
- 25 to 26 kg: 32,70 €
- 26 to 27 kg: 34,00 €
- 27 to 28 kg: 35,30 €
- 28 to 29 kg: 36,60 €
- 29 to 30 kg: 37,90 €
Over 30 kg: calculated in the basket.

CORSICA: Express, 2 to 4 working days
- 0 to 2 kg: 41,40 €
- 2 to 3 kg: 47,40 €
- 3 to 4 kg: 62,40 €
- 4 to 5 kg: 65,40 €
- 5 to 6 kg: 71,40 €
- 6 to 7 kg: 77,40 €
- 7 to 8 kg: 83,40 €
- 8 to 9 kg: 89,40 €
- 9 to 10 kg: 95,40 €
- 10 to 11 kg: 101,40 €
- 11 to 12 kg: 107,40 €
- 12 to 13 kg: 113,40 €
- 13 to 14 kg: 119,40 €
- 14 to 15 kg: 122,40 €
- 15 to 16 kg: 125,40 €
- 16 to 17 kg: 131,40 €
- 17 to 18 kg: 137,40 €
- 18 to 19 kg: 143,40 €
- 19 to 20 kg: 149,40 €
- 20 to 21 kg: 155,40 €
- 21 to 22 kg: 161,40 €
- 22 to 23 kg: 167,40 €
- 23 to 24 kg: 173,40 €
- 24 to 25 kg: 179,40 €
- 25 to 26 kg: 196,20 €
- 26 to 27 kg: 204,00 €
- 27 to 28 kg: 211,80 €
- 28 to 29 kg: 219,60 €
- 29 to 30 kg: 227,40 €
Over 30 kg: calculated in the basket.

MAINLAND SPAIN & PORTUGAL: Express International, 1 to 3 working days
- 0 to 2 kg: 6,90 €
- 2 to 3 kg: 7,90 €
- 3 to 4 kg: 10,40 €
- 4 to 5 kg: 10,90 €
- 5 to 6 kg: 11,90 €
- 6 to 7 kg: 12,90 €
- 7 to 8 kg: 13,90 €
- 8 to 9 kg: 14,90 €
- 9 to 10 kg: 15,90 €
- 10 to 11 kg: 16,90 €
- 11 to 12 kg: 17,90 €
- 12 to 13 kg: 18,90 €
- 13 to 14 kg: 19,90 €
- 14 to 15 kg: 20,40 €
- 15 to 16 kg: 20,90 €
- 16 to 17 kg: 21,90 €
- 17 to 18 kg: 22,90 €
- 18 to 19 kg: 23,90 €
- 19 to 20 kg: 24,90 €
- 20 to 21 kg: 25,90 €
- 21 to 22 kg: 26,90 €
- 22 to 23 kg: 27,90 €
- 23 to 24 kg: 28,90 €
- 24 to 25 kg: 29,90 €
- 25 to 26 kg: 32,70 €
- 26 to 27 kg: 34,00 €
- 27 to 28 kg: 35,30 €
- 28 to 29 kg: 36,60 €
- 29 to 30 kg: 37,90 €
Over 30 kg: calculated in the basket.

SPAIN, BALEARIC ISLANDS: Express International, 1 to 3 working days
- 0 to 2 kg: 17,25 €
- 2 to 3 kg: 19,75 €
- 3 to 4 kg: 26,00 €
- 4 to 5 kg: 27,25 €
- 5 to 6 kg: 29,75 €
- 6 to 7 kg: 32,25 €
- 7 to 8 kg: 34,75 €
- 8 to 9 kg: 37,25 €
- 9 to 10 kg: 39,75 €
- 10 to 11 kg: 42,25 €
- 11 to 12 kg: 44,75 €
- 12 to 13 kg: 47,25 €
- 13 to 14 kg: 49,75 €
- 14 to 15 kg: 51,00 €
- 15 to 16 kg: 52,25 €
- 16 to 17 kg: 54,75 €
- 17 to 18 kg: 57,25 €
- 18 to 19 kg: 59,75 €
- 19 to 20 kg: 62,25 €
- 20 to 21 kg: 64,75 €
- 21 to 22 kg: 67,25 €
- 22 to 23 kg: 69,75 €
- 23 to 24 kg: 72,25 €
- 24 to 25 kg: 74,75 €
- 25 to 26 kg: 81,75 €
- 26 to 27 kg: 85,00 €
- 27 to 28 kg: 88,25 €
- 28 to 29 kg: 91,50 €
- 29 to 30 kg: 94,75 €
Over 30 kg: calculated in the basket.

BELGIUM, GERMANY, LUXEMBOURG, NETHERLANDS (Zone 1): Express International, 1 to 3 working days
- 0 to 2 kg: 14,90 €
- 2 to 4 kg: 16,90 €
- 4 to 6 kg: 18,90 €
- 6 to 8 kg: 22,90 €
- 8 to 10 kg: 24,90 €
- 10 to 12 kg: 24,90 €
- 12 to 14 kg: 26,90 €
- 14 to 16 kg: 28,90 €
- 16 to 18 kg: 30,90 €
- 18 to 20 kg: 32,90 €
- 20 to 22 kg: 34,90 €
- 22 to 24 kg: 36,90 €
- 24 to 26 kg: 38,90 €
- 26 to 28 kg: 40,90 €
- 28 to 30 kg: 42,90 €
Over 30 kg: calculated in the basket.

AUSTRIA, CZECHIA, ITALY, POLAND (Zone 2): Express International, 1 to 3 working days
- 0 to 2 kg: 19,90 €
- 2 to 4 kg: 27,90 €
- 4 to 6 kg: 30,90 €
- 6 to 8 kg: 33,90 €
- 8 to 10 kg: 36,90 €
- 10 to 12 kg: 39,90 €
- 12 to 14 kg: 42,90 €
- 14 to 16 kg: 45,90 €
- 16 to 18 kg: 48,90 €
- 18 to 20 kg: 51,90 €
- 20 to 22 kg: 54,90 €
- 22 to 24 kg: 57,90 €
- 24 to 26 kg: 60,90 €
- 26 to 30 kg: 66,90 €
Over 30 kg: calculated in the basket.

DENMARK, FINLAND, NORWAY, SWEDEN (Zone 3): Delivery in 3 to 5 days
- 0 to 2 kg: 24,90 €
- 2 to 4 kg: 32,90 €
- 4 to 6 kg: 35,90 €
- 6 to 8 kg: 38,90 €
- 8 to 10 kg: 41,90 €
- 10 to 12 kg: 44,90 €
- 12 to 14 kg: 47,90 €
- 14 to 16 kg: 50,90 €
- 16 to 18 kg: 53,90 €
- 18 to 20 kg: 56,90 €
- 20 to 22 kg: 59,90 €
- 22 to 24 kg: 62,90 €
- 24 to 26 kg: 65,90 €
- 26 to 28 kg: 68,90 €
- 28 to 30 kg: 71,90 €
Over 30 kg: calculated in the basket.

5.2. Delivery time

Delivery times depend on the destination and are indicated in article 5.4. They run from the dispatch of the order.

Certain products or order volumes may nevertheless justify a delivery time exceeding these times. Express mention of this will be made to the Customer when the order is validated.

5.3. Maximum delivery time

In accordance with Article L.216-1 of the French Consumer Code, the Publisher undertakes to deliver the Product within a maximum period of thirty (30) days from the conclusion of the contract, unless the parties have specifically agreed on a different delivery date or period.

If this period is exceeded, the Customer may terminate the contract under the conditions provided for in Articles L.216-2 and L.216-3 of the French Consumer Code.

5.4. Delivery zones

The Publisher delivers its Products in the following geographical areas:

- Metropolitan France: delivery in 1 to 2 working days (Corsica: 2 to 4 working days)
- Mainland Spain and Portugal: delivery in 1 to 3 working days (Balearic Islands: 1 to 3 working days)
- Belgium, Germany, Luxembourg, Netherlands: delivery in 1 to 3 working days
- Austria, Czechia, Italy, Poland: delivery in 1 to 3 working days
- Denmark, Finland, Norway, Sweden: delivery in 3 to 5 working days

The times stated above are indicative and run from the dispatch of the order. For any delivery to an area not listed above, the Customer is invited to contact customer service.

5.5. Damaged parcel

In the event of delivery of a parcel that is manifestly and visibly damaged, it is for the Customer to refuse it in order to benefit from the guarantee offered by the carrier. The Customer must also inform the seller without delay, so that a new parcel can be prepared for them and then dispatched upon receipt of the damaged parcel returned. In such a case, the delivery times indicated above in these general terms and conditions shall no longer apply.

5.6. Retention of title - transfer of risk

Ownership of the delivered Products is reserved to the Publisher until delivery of the Products to the Customer, notwithstanding any clause to the contrary, unless the parties have, on a one-off basis and expressly in writing, agreed to set aside this clause.

In accordance with Article L.216-4 of the French Consumer Code, the risk of loss of or damage to the Products passes to the Customer when the Customer, or a third party designated by the Customer other than the carrier proposed by the Publisher, takes physical possession of the Products.

ARTICLE 6. FINAL PROVISIONS

6.1. Applicable law

This shipping policy is subject to French law. However, in accordance with Article 6 of Regulation (EC) No. 593/2008 of 17 June 2008 (known as "Rome I"), this choice does not deprive the consumer Customer who habitually resides in another Member State of the European Union of the protection afforded to them by the mandatory provisions of the law of their country of residence.

6.2. Amendments to this shipping policy

This shipping policy may be amended at any time by the Publisher. The shipping policy applicable to the Customer is the one in force on the day of their order. 

6.3. Disputes

In the event of a dispute, the consumer Customer may send a written complaint to LINENS DIFFUSION customer service (info@deco-arts.fr or by post to the registered office). If this complaint does not resolve the matter, the Customer may refer the dispute, free of charge, to the consumer mediator to which LINENS DIFFUSION belongs, in accordance with Articles L.611-1 et seq. of the French Consumer Code, no later than one year after the written complaint:

CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice
49 rue de Ponthieu – 75008 Paris
Telephone: 01 89 47 00 14
Website: www.cm2c.net (online referral)

In accordance with Article L.612-4 of the French Consumer Code, recourse to mediation is optional: no prior mediation is imposed on the Customer, who remains free to refer the matter directly to the competent courts.

6.4. Entirety

The nullity of one of the clauses of this contract shall not entail the nullity of the other clauses of the contract or of the contract as a whole, which shall retain their full effect and scope. In such a case, the parties shall, as far as possible, replace the annulled provision with a valid provision corresponding to the spirit and purpose of these terms.

6.5. Non-waiver

The failure by the Publisher to exercise the rights granted to it under these terms shall in no case be construed as a waiver of its right to assert said rights.

6.6. Telephone canvassing

The Customer is informed that they have the option of registering on the telephone canvassing opposition list at the address http://www.bloctel.gouv.fr/. 

6.7. Languages of this shipping policy

This shipping policy is offered in French.

6.8. Unfair terms

The provisions of this shipping policy apply subject to compliance with the mandatory provisions of the French Consumer Code concerning unfair terms in contracts concluded between a professional and a consumer.

ARTICLE 7. SHIPPING AND RETURNS

7.1. Return address

Returns must be sent to:

Linens Diffusion / Deco Arts
AD PARK2 BAT B NUMERO6, LOT B6
ZAC DU CARREAU DE LA MINE
13590 MEYREUIL, France