Shipping Policy

Shipping Policy deco-arts.fr

applicable from 14/03/2026

ARTICLE 1. PURPOSE

The purpose of this shipping policy is to define the terms and conditions applicable to the shipment of a Product to the Customer by the Publisher.

ARTICLE 2. PARTIES

This shipping policy is applicable between LINENS DIFFUSION, SASU, share capital: 1500 €, registered with the RCS of Marseille in France on 18/12/2018, under number 84470173000013, registered office: 97 Rue Sauveur Tobelem, 13007 Marseille, FR, telephone: +33.4.42.93.26.32 , email: info@deco-arts.fr, intra-community VAT number: FR87844701730, hereinafter referred to as "the Publisher" and any natural or legal person, whether under private or public law, registered on the Website to purchase a Product, hereinafter referred to as "the Customer".

 

ARTICLE 3. DEFINITIONS

" Customer ": any natural or legal person, whether under private or public law, registered on the Website.

" Website Content ": elements of any nature published on the Website, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software. 

" The Publisher ": LINENS DIFFUSION, SASU in its capacity as publisher of the Website.

" Internet User ": any natural or legal person, whether under private or public law, connecting to the Website.

" Product " : any goods of any nature sold on the Website by the Publisher to Customers.

" Website ": the website accessible at the URL deco-arts.fr, as well as sub-sites, mirror sites, portals and related URL variations.

ARTICLE 4. SCOPE OF APPLICATION

The Website is freely and openly accessible to all Internet Users. Browsing the Website implies acceptance by every Internet User of this shipping policy. Simply connecting to the Website, by any means whatsoever, including via a robot or a browser, shall constitute full and complete acceptance of this shipping policy. Upon registration on the Website, this acceptance shall be confirmed by ticking the corresponding box.

The Internet User thereby acknowledges having fully read and accepted them without restriction. 

Ticking the aforementioned box shall be deemed to have the same value as a handwritten signature on the part of the Internet User. The Internet User acknowledges the evidential value of the Publisher's automatic recording systems and, unless they can provide evidence to the contrary, waives the right to contest them in the event of a dispute.

This shipping policy is applicable to the relations between the parties to the exclusion of all other conditions, and in particular those of the Internet User.

Acceptance of this shipping policy requires that Internet Users have the necessary legal capacity, or failing that, have the authorisation of a guardian or curator if they lack capacity, of their legal representative if they are minors, or that they hold a mandate if they act on behalf of a legal entity.

ARTICLE 5. DELIVERY 

5.1. Delivery costs

Delivery or collection charges shall, in all cases, be indicated to the Customer before any payment is made and relate only to deliveries within metropolitan France, including Corsica. For any other delivery location, the Customer should contact customer services.

In the event of delivery of the Product to the Customer at a shop or partner location of the Publisher, the associated charges shall be communicated to the Customer at the time of the order.

Delivery charges indicated on the Website are expressed in euros, inclusive of all taxes.

5.2. Delivery time

Orders are delivered by DPD, DPD within 2 working days from full receipt of payment by the Publisher.

Certain products or certain order volumes may nevertheless justify a delivery time exceeding 2 working days. This will be expressly indicated to the Customer during order validation.

5.3. Damaged parcels

In the event of delivery of a parcel that is manifestly and visibly damaged, the Customer should refuse it in order to benefit from the carrier's warranty. The Customer must also inform the seller without delay, so that a new parcel can be prepared and dispatched upon receipt of the damaged parcel in return. In such a case, the delivery times indicated above in these general terms and conditions shall no longer apply.

5.4. Retention of title - transfer of risk

Ownership of the delivered Products is reserved to the Publisher until delivery of the Products to the Customer, notwithstanding any clause to the contrary, unless the parties have specifically and expressly agreed in writing to waive this clause.

The Customer shall bear the risks relating to the Products from the time of the order. During the entire period of retention of title, the Customer shall insure at their own expense the Products belonging to the Publisher against all damage that may occur and provide evidence thereof to the Publisher upon first request.

ARTICLE 6. FINAL PROVISIONS

6.1. Applicable law

This shipping policy is subject to French law.

6.2. Amendments to this shipping policy

This shipping policy may be amended at any time by the Publisher. The shipping policy applicable to the Customer is that in force on the day of their order or their connection to this Website, with any new connection to the personal account constituting acceptance, where applicable, of the new shipping policy. 

6.3. Disputes

Pursuant to Ordinance No. 2015-1033 of 20 August 2015, any disputes with a consumer Customer that may arise in the performance of these general terms and conditions and for which no amicable solution has been found between the parties must be submitted for resolution.

Furthermore, the consumer Customer is informed of the existence of the online dispute resolution platform, accessible at the following URL : https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

Since 1 January 2016, mediation has been compulsory for all. Thus, any professional selling to individuals is required to communicate the contact details of a competent Mediator in the event of a dispute, regardless of whether they sell remotely or in a physical shop (Source: FEVAD).

CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice
14 rue Saint Jean 75017 Paris
Website: https://www.cm2c.net
Email: cm2c@cm2c.net

6.4. Entirety

The nullity of one of the clauses of this contract shall not entail the nullity of the other clauses of the contract or of the contract as a whole, which shall retain their full effect and scope. In such a case, the parties shall, as far as possible, replace the annulled provision with a valid provision corresponding to the spirit and purpose of these terms.

6.5. Non-waiver

The failure by the Publisher to exercise the rights granted to it under these terms shall in no case be construed as a waiver of its right to assert said rights.

6.6. Telephone canvassing

The Customer is informed that they have the option of registering on the telephone canvassing opposition list at the address http://www.bloctel.gouv.fr/. 

6.7. Languages of this shipping policy

This shipping policy is available in French.

6.8. Unfair terms

The provisions of this shipping policy apply subject to compliance with the mandatory provisions of the French Consumer Code concerning unfair terms in contracts concluded between a professional and a consumer.

ARTICLE 7. SHIPPING & RETURNS

Article 7.3. Specific shop return policies

Article 7.3.1. Address if different from the shop address

  1. Returns must be sent to:

    Linens Diffusion / Déco Arts
    AD PARK2 BAT B NUMERO6
    LOT B6
    ZAC DU CARREAU DE LA MINE
    13590 MEYREUIL France
    04.42.93.26.32